Head, Technical Services & Operations
Take charge of high-level technical leadership in telecoms, oversee vital operations, lead teams, and drive continuous improvement. Senior experience and certifications required. Attractive package included.
The Head, Technical Services & Operations role is an executive opportunity with full-time, permanent conditions. The salary is negotiable but promises competitive compensation for the right candidate. Candidates should have at least 10 years in telecom/ISP, with senior technical leadership experience. A relevant B.Sc. or B.Eng is essential, and having industry certifications will set you apart. This position involves leading telecom technical teams and strategic operations within a fast-growing company.
Daily Responsibilities and Job Nature
In this role, you’ll manage NOC, service delivery, network planning, and VAS operations. The position combines strategic oversight with hands-on leadership. Expect involvement in network optimization, incident response, partner management, and driving service quality. You will be responsible for mentoring technical staff and ensuring strict compliance with technical SLAs. Regular performance tracking and driving innovation remain central.
Key Pros of the Role
An obvious benefit is the opportunity for career advancement in senior technical management. You get to work with high-performing teams and world-class telecom infrastructure. Exposure to the latest technologies and innovative projects is also a strong plus. The role encourages leadership growth and interaction with decision makers, ideal for ambitious candidates looking to make an industry impact.
Potential Cons to Consider
Expectation for extensive telecom management expertise means this isn’t suitable for those new to senior leadership or telecom. The operational intensity can require long working hours or handling after-hours incidents. High responsibility also means high accountability; results must regularly meet or exceed performance standards. Those looking for a laid-back pace may find this role demanding.
Verdict: An Excellent Senior Telecom Opportunity
This position is best suited for telecom professionals ready to step up to divisional leadership, drive technical excellence, and lead innovation. The pros outweigh the cons for qualified, driven people eager for visible results and tangible team impact. If you meet the requirements and seek senior strategic influence, consider this an outstanding career step.
